At Truetimber we are focused on a holistic, soil-based approach to plant health that reflects our care for our environment and industry best practices. Our holistic approach not only prioritizes the overall vitality of plants and trees but helps them recover from and resist pests and tolerate environmental stresses.
Tree Health Care Solutions
Our plant health care program is about monitoring your
landscape, trees and soils for signs of distress.
Truetimber’s goal for tree health starts with soil health.
Tree Health Care - Here's what you can expect.
Here’s what our program looks like:
Diagnostic Visits
One of our knowledgeable Tree Care Advisors will evaluate your property and general usage to determine the “root” cause of your issues. This helps identify tree and plant issues, including poor vigor, any insects present , and diseases. Our plant health care programs are crucial for disease control and help ensure that your landscape remains healthy and vibrant. Below are some common problems we encounter during inspections:
- Too little or too much water
- Changes in natural soil grade or trees being planted too deeply
- Soil compaction
- Roots severed or cut for renovations or construction, such as driveways, sidewalks, and irrigation systems
- Disease or fungal infections
- Insect signs or damage
Solutions for Pest Management and Tree Health
We offer a wide array of Plant Health Care services that target the issues, pests, and diseases common across the Richmond area. Whether you have trees suffering from Crepe Myrtle Bark Scale or Emerald Ash Borer infestations we can provide a localized prescriptive solution for your landscapes needs. We will also evaluate the need for preventative treatments to either reduce the stress your trees are under or prevent the spread of insects and diseases. These infestations may be signs your tree is struggling with several problems and creating a plan that targets both the symptoms and the root cause is necessary to protect the health of a tree. These plans may include topical bark applications, soil drenching, tree injections, or deep root feedings performed by one of our certified technicians.
Soil Compaction
Soil compaction is a significant issue for urban trees and is often the initial factor in a tree’s poor health. Roots must have oxygen to survive, and by compressing the soil we limit that vital breathing room. Over 90% of trees’ root systems are in the top 3 feet of soil, with over 50% in the top 12 inches! This means that soil compaction can happen with every truck that passes over, every lawnmower that takes the same route each time it mows, and every person who walks across the root zone of a tree (which can be double that of the spread of the canopy). It is just a part of urban life that trees are subjected to.
Maintaining healthy plants in urban landscapes can also be challenging due to nutrient-poor soil and environmental stresses. Proper care, including providing proper watering, drainage, and essential nutrients is vital to help plants thrive in these conditions.
Our primary tool to mitigate soil compaction is the AirSpade. A patent tool that delivers a stream of localized compressed air into the soil, separating it, to allow the proper exchange of oxygen and nutrients between the root system of a tree and the soil. Using this tool we can free up the compacted soil while not damaging the delicate roots of the tree.

Treatments for Compacted Soil
There are several different industry recognized techniques to use when addressing compacted soil conditions. Depending on the area surrounding a tree our arborist may recommend a full rootzone decompaction, vertical mulching, or radial trenching.
A full root zone decompaction is just as it sounds. We use compressed air to free up the soil throughout the critical root zone of the tree. With this service we normally recommend mulching the area when we are done to help prevent future compaction and to help re-introduce nutrients into the soil.
Vertical Mulching is accomplished by creating 18 inch holes in the soil patterned out from the trunk of a tree, usually about every 2 feet or so. These holes are then filled with compost and organic material. This process can be less disruptive to a lawn or the surrounding area but still provides the tree with more exposure to oxygen and nutrients. It also creates space for the soil to move over time and resist further compaction.
Radial Trenching is accomplished by creating a series of trenches extending out from the trunk in a similar pattern to a spider web. These trenches are generally 12 to 18 inches deep and then filled with compost and organic material. Similar to vertical mulching, these trenches help the tree gather more oxygen and nutrients and provide space for the soil to move over time and resist further compaction.
However, If we determine that a spray treatment will be effective and is the best course of action, we can refer you to other companies in town who can apply the proper treatments at the specified timing throughout the season, meanwhile, we will be monitoring the overall health of the plants to prevent reinfection with the same pest or disease.
Root Collar Excavations for Tree Care
When one of our arborists is assessing the health of a tree, one of the first things they will look for is a good root flair. The root flair is where the tree and soil meet. The base of large roots should be visible at the soil level or your tree may be buried too deeply.
It’s extremely common in an urban environment for a tree to be planted too deep or for mulch to be built up to an excessive level. Over time, this can cause the decline of the tree. Tree care practices, such as root collar excavations, are essential in preventing health problems in trees by ensuring proper root flare exposure. Problems can arise when the trunk of the tree enters the ground like a fence post. The bark of the tree we see above the ground is not adapted to be contained in a wet environment the same way the bark of a tree’s roots will be. Buried root flairs can promote decay in the root flair and the root system. Buried root flairs can also lead to roots growing around the trunk, called girdling roots, which over time will damage the tree and prevent the transport of nutrients between the crown of the tree and the root system..
At Truetimber we use small hand tools along with an AirSpade to carefully find a tree’s root flare and expose any roots that may be girdling the tree. This process is simple but very effective at giving your trees the best chance of success. If you’re concerned about the root flare on your tree, contact us to learn more about our plant health care programs.
Full Service Tree Installation
We at Truetimber are always happy to help you in the whole process, which starts with plant selection. Many of the common problems that face urban trees can be prevented simply by planting the correct species for the location. One of our Tree Care Advisors can assist in selecting and installing trees, ensuring they are well-suited to the environment and receive the necessary care to thrive.
Most people realize that plants have a sun or shade preference, but they also have water requirements (not only how much and how often, but how long it can stay wet without damaging roots).
In today’s fast-paced world, people often desire instant results, and trees are no different. People and trees both want things now, we want a large mature tree on the day it is planted. A German poet once said, “We plant trees for those born later”, and these words will forever ring true. We must remember not to be selfish in our want of large trees; they are much happier and successful the smaller they are planted. The research has always pointed to this: the larger the tree is on the day of planting, the slower it recovers from transplant shock– too large and it may never fully recover.
Plant a small sapling and an 8 ft tall tree side by side and within 5 years the sapling will have caught up. Within another 5 the once sapling is now larger than the other. Trees see time differently than we do, and it is important to remember when selecting our trees. Plant small, and it will be enjoyed for generations.
After selecting nursery stock based on form, growth habit, growing medium, and root structure, it is finally time to plant. All plantings performed by Truetimber Arborists are completed to ANSI A300 planting standards, and current industry research.


Contact Truetimber Arborist's Plant Health Care Program
If you’re facing soil compaction, insect, or disease problems, don’t wait—contact our expert team to help protect and restore your landscape. Together, we can minimize tree health risk by developing a plan for your property.